Returns & Refunds

Returns

As our products are food and consumable products, we do not accept general returns after delivery.

If you receive a damaged, incorrect or otherwise affected product, please contact us within 3 days of delivery with your order details and clear supporting photos or video where relevant. We will review the issue and determine an appropriate resolution based on the product and circumstances.

Order Cancellation

You may request cancellation before your order is dispatched. Please contact us as soon as possible using the details below. Cancellation requests received after dispatch may not be possible.

Refunds

Where a refund is approved, we will process it within 7 working days. The refund will normally be made to the original payment method, subject to the payment provider's processing timelines.

Customer Care

Email: support@kokandevelopment.com
Phone / WhatsApp: 9960044744