Shipping policy

Last updated: August 12, 2026

At Kokan Development Agro Producer Co Ltd, we work to ensure that your order is processed and delivered safely and efficiently.

Shipping Locations

We currently ship our products within India only.

We do not currently offer international shipping.

Order Processing

Orders are generally processed and prepared for dispatch within 1 to 2 business days after successful payment and order confirmation.

Orders placed on our website may be processed during our regular support and operating hours.

In some circumstances, processing may take longer due to holidays, high order volumes, unforeseen operational issues, or other circumstances beyond our reasonable control.

Delivery Time

Our estimated delivery time is generally 7 to 10 days after dispatch.

Delivery times are estimates and may vary depending on:

Your delivery location
Courier availability
Weather conditions
Transportation conditions
Public holidays
High order volumes
Other circumstances beyond our reasonable control

While we work with our logistics partners to deliver orders within the estimated timeframe, delivery dates cannot always be guaranteed.

Shipping Partners

We may use different courier and logistics partners depending on the delivery location and service availability.

Our delivery partners may include:

India Post
Delhivery
Shadowfax
Other suitable courier and logistics partners

The courier partner may be selected based on factors such as destination, availability, serviceability, and operational requirements.

Shipping Charges

We offer free shipping on orders above ₹2,499.

For orders below ₹2,499, applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the order, destination, and available delivery service.

Order Tracking

Once your order has been dispatched, tracking information may be provided through email and SMS.

You may also be able to track your order through the tracking page available on our website.

Please allow some time for the tracking information to become active after your order has been dispatched.

Delayed or Undelivered Orders

If your order is delayed beyond the estimated delivery period, please contact us so that we can assist you in checking the status of your shipment.

Delivery delays may occur due to circumstances outside our control, including courier delays, weather conditions, transportation disruptions, public holidays, incorrect or incomplete delivery information, or other unforeseen circumstances.

We will make reasonable efforts to assist you in resolving delivery-related issues with the relevant courier partner.

Incorrect or Incomplete Delivery Information

Please ensure that your shipping address, phone number, email address, and other delivery information provided during checkout are accurate and complete.

If incorrect or incomplete information results in a failed or delayed delivery, additional delivery or return charges may apply where applicable.

Damaged Packages

Please inspect your package when it is delivered.

If your order appears damaged or you receive a damaged or incorrect product, please contact us as soon as possible.

For returns or exchanges involving damaged or incorrect products, an unboxing video is compulsory. Please refer to our Return & Refund Policy for the applicable requirements and procedure.

Order Cancellation

Orders can be cancelled before dispatch.

To request a cancellation, please contact us as soon as possible:

Email: support@kokandevelopment.com
Phone / WhatsApp: +91 9960044744

Once an order has been dispatched, cancellation may no longer be possible.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Kokan Development Agro Producer Co Ltd

Business Address:
432, Patil Building, At Post Navdi Sangameshwar,
Dist. Ratnagiri, Near Kalavati Mandir,
415611 Sangameshwar, Maharashtra, India